Privacy Policy Home > Privacy Policy
Pasquini Espresso Company ("Pasquini"), we are committed to protecting the privacy of the information you provide to us. All of the information we collect about you is strictly used to process your orders, secure and maintain your course and performance storage data, and provide a convenient, personalized shopping and product use experience. Please read the additional information below for more details about our privacy policy.

Information collected from this website
When you register your Pasquini Espresso Company product electronically, we obtain and store your product's electronic serial number, your name, mailing address, shipping address, e-mail address, user name and password, telephone number, and optional information you voluntarily submit to us, such as age range, and gender. This allows us to properly register your product, maintain an account for you on our website, www.Pasquini.com, and provide access to your course and performance data, and to issue you a unique registration code. It also helps us provide you with premium customer support.

When you place an order, we obtain and store your name, shipping address, billing address, e-mail address, a password, and a password hint (in the event you forget your password). This allows us to authorize you to obtain software updates, downloads.

For electronic purchases you make on our website, a secured third-party financial services company will request and manage your payment and personal identifying information to authorize billing charges to be posted to your credit card account. Pasquini does not capture or retain your electronic payment information, such as credit card account information. For all electronic merchandise purchases from our web site, Pasquini temporarily retains the credit card data and personal identification information in a highly secured, encrypted electronic format only long enough to authorize your credit card to be charged using a secure third party financial services company, and your order processed.

For non-electronic purchases you make via facsimile or telephone, and you provide us your credit card data and personal identifying information to authorize billing charges to be posted to your credit card account, Pasquini temporarily retains the credit card data and personal identification information only long enough to authorize your credit card to be charged using a secure third party financial service company, and your order processed. While Pasquini has this information in its possession, your payment and personal identification information is carefully secured so that only authorized Pasquini personnel have access to and use of this information. After processing your order, your payment and personal identification information is securely purged and is not retained by Pasquini.

When you submit a support question online, we request and retain only your name and e-mail address. This allows us to promptly address your issue and communicate our response to you via e-mail.


Non-disclosure
The information we collect from you is used to service your account with us. Unless you consent, the only time Pasquini Espresso Companymay release account information is if we believe, in good faith, that such release is reasonably necessary to (i) comply with any mandates from governmental authorities, (ii) comply with any laws, (iii) enforce or apply the terms of any of our user agreements, or (iv) protect the rights, property, or safety of the Pasquini Espresso Companywebsite, our users, or others.


Personal Information
If at any time you would like to change any information in your account, you may update your account information on our website by logging on with your user name and password, you may e-mail your changes to us at slaganiere@pasquini.com, or you may call our Customer Service department during normal business hours. In order for us to process your changes, we must be able to verify your sending email address as your registered email address on our web site. For security reasons, you must also provide us your website user name only in any correspondence to authorize any changes. PLEASE DO NOT PLACE YOUR PASSWORD INFORMATION IN AN EMAIL TO US! A customer service representative will verify your authorization and process your changes as soon as possible.


Security
When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On Pasquini Espresso Company, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.


Your consent
By using our website, you consent to the collection and use of this information by Pasquini Espresso Company. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about our privacy policy, please contact our Customer Service department from our contact webpage.